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VDesk
can be installed in a few minutes and configuring it to suit
your needs require even less time. The instructions provided
guide you through the whole process clearly and a support
team is available 24x7 to clear any doubts you may have. |
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CPanel
functions have been integrated into VDesk so that account-related
operations are automated and can be executed via the system
itself. This includes creating and deleting accounts, suspending
and unsuspending domains etc. |
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Four
payment gateways
have been integrated so that you may enable the ones of your
choice and your clients have the freedom to use any gateway
to make their recurring payments. You thus gain the flexibility
to access as many clients as possible by offering various
payment options. |
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There are two
modes of invoice
generation. Manual creation,
where the invoices are generated manually by the admin or
the Automatic generation
where invoices are created and sent automatically on the fixed
date intended for each client. Your clients would also be
able to view the invoices in their client panel and hence
access reminders of their payments. |
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Custom
packages and billing plans can be created
from the admin panel and is viewable to all the users so that
they could make a choice from the options. Clients can then
choose required packages and select the appropriate billing
plan.This will be added to their hosting plans and billed
as per scheduled. This ensures flexible and prompt action
to your clients hosting requests. |
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A compliant
helpdesk system
is also integrated to ensure that your clients' requests and
issues do not escape your attention. Various features including
a simple and user-friendly interface effect the system as
one of the means of effective communication with your clients.
Your clients can access the helpdesk via their client panel
to create and view their tickets. |
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Our expert
support staff is at your beck and call around the clock.Assistance
is provided via livechat as well as our onsite helpdesk. Our
support team will be available all the time,
live chat responses would be immediate and
helpdesk responses within an hour. |
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More ... |
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